Care Collective Membership Agreement

The Care Collective is a membership program for family dementia caregivers that includes:

• Access to a training library of recorded educational content
• Live educational Q&A calls with Dr. Natali Edmonds, held on a scheduled basis
• Facilitated peer support rooms conducted via Zoom, including grief rooms, spouse caregiver rooms, and non-spouse caregiver rooms
• Access to the Care Collective member community hosted on Circle (careblazers.circle.so)
• Replays of eligible live sessions, subject to availability in the member area

Support rooms are facilitated by community moderators. Dr. Natali Edmonds may participate or provide coverage when a regular moderator is unavailable. Support rooms are not clinical group therapy and do not establish a treatment relationship between participants and Dementia Careblazers or Dr. Natali Edmonds.

The Care Collective was previously offered under the names Dementia Care Club, Care Course, and Dementia Care Course. Members who enrolled under any of these prior names are subject to this Agreement.

Content and Schedule Changes

The content, schedule, and format of Care Collective offerings may change from time to time. We reserve the right to modify, add, or discontinue any program component with at least 14 days' notice. Changes to core program components will be communicated to active members in advance.

Care Collective Trial Month Included With a Private Consultation

Purchasers of a private consultation with Dr. Natali Edmonds receive one month of Care Collective access at no additional cost. This trial month is subject to the following terms:

• The trial month does not convert automatically and your payment method will not be charged at the end of it.
• In the final two weeks of your trial month, we will email you about continuing your membership. Those emails include an order form.
• To continue your membership, you must actively enroll. The enrollment option available to trial members is the $597.00 pay-in-full price.
• If you enroll, a new 12-month access period begins on the day you enroll, and the renewal options in Section 3 apply at the end of that 12 months.
• If you do not enroll, your Care Collective access ends when your trial month ends. No action is required on your part and no charges will occur.

Price Changes

Dementia Careblazers reserves the right to modify membership pricing. We will provide at least 30 days notice of any price change before it takes effect for existing members with active recurring subscriptions. Continued membership after notice of a price change constitutes acceptance of the new rate.

Automatic Renewal Disclosure

Initial 12-month enrollments, whether paid in full or on a payment plan, do not automatically renew. The renewal plans described in Section 3, and the legacy plans described in Section 6, are recurring automatic-payment subscriptions and are clearly identified as such. This Agreement is intended to comply with applicable federal and state automatic renewal laws. Members located in states with specific automatic renewal disclosure or notice requirements may receive additional disclosures as required by applicable law.

Renewal Options

Your 12-month membership expires 12 months from your enrollment date. This applies to all enrollment options described in Section 2, whether you paid in full or used a payment plan. Dementia Careblazers will send you a renewal reminder by email at least 30 days before your membership expires, containing a link to renew.

At renewal, you may choose between two recurring options:

Members who began a monthly renewal subscription before August 19, 2026 are billed every 4 weeks rather than monthly. That is 13 charges per year rather than 12. Those subscriptions continue on their original 4-week billing schedule unless we move them to monthly billing, in which case we will notify you before the change takes effect.

Both renewal options are recurring, automatic-payment subscriptions. Your payment method will be charged automatically each billing period until you cancel. Neither is eligible for a refund. The 60-Day Feel Better Guarantee applies only to initial 12-month enrollments and does not apply to renewal subscriptions.

Renewal pricing is available to members completing a 12-month membership period. It is separate from new member pricing and from discounted enrollment offers that may be available throughout the year; those discounted prices are for initial enrollment only.

If you do not renew before your expiration date, all Care Collective access will end, including access to the member community, live sessions, training library, and session replays.

Members with an active renewal subscription may manage their plan through the Stripe billing portal, accessible in the Care Collective member area.

Switching Between Renewal Types

If you would like to switch between annual and monthly renewal in either direction, contact us at [email protected]. The switch will take effect at the end of your current paid renewal period.

Cancelling a Renewal Subscription

You may cancel a renewal subscription at any time using either of the following methods:

1. Self-service via the Stripe billing portal. A link to manage your billing and cancel your subscription is available in the Care Collective member area. Cancellation through the portal takes effect at the end of your current billing period and stops future billing.
2. Email request. If you are unable to access the billing portal, email [email protected] and we will process your cancellation before your next billing date.

In both cases, cancellation takes effect at the end of your current billing period. You will retain full access to the Care Collective through the last day of the period for which you have paid. You will not be charged for the following billing period. No prorated refunds are issued for cancellations made mid-billing period.

Initial 12-month memberships, whether paid in full or on a payment plan, do not renew automatically. There is no cancellation process required to stop future charges after your membership period ends; your access simply expires at the end of the 12-month period.

If you are on a payment plan and wish to end your membership during the first 60 days, see the 60-Day Feel Better Guarantee in Section 5. Requesting a refund under the guarantee cancels any remaining installments.

To cancel a recurring renewal subscription, see Section 3. To cancel a legacy plan, see Section 6.

If you wish to stop receiving renewal reminder emails, contact us at [email protected].

60-Day Feel Better Guarantee

All initial 12-month Care Collective enrollments are protected by our 60-Day Feel Better Guarantee, whether you paid in full or enrolled on a payment plan.

Exception: enrollments that follow a complimentary trial month. If you received a complimentary month of Care Collective access with a private consultation and then enrolled in a 12-month membership at the end of that month, the 60-Day Feel Better Guarantee does not apply to your enrollment. The complimentary month gave you full access to evaluate the Care Collective before paying, which is the purpose the guarantee serves for everyone else. This exception is disclosed on the order form you use to enroll.

If, within 60 days of your enrollment date, you do not feel more confident and less overwhelmed in your caregiving role, contact us at [email protected] and we will issue your refund. There are no participation requirements and no forms to complete. No processing fees will be deducted from guarantee refunds.

• If you paid in full, we will refund the full amount you paid at enrollment.
• If you enrolled on a payment plan, we will refund every installment you have paid to date, and any remaining installments will be cancelled. You will not be charged again.
• Care Collective access ends when your refund is issued.

After 60 days, membership payments are final and non-refundable.

Consultation Included Offer: July 28 through August 4, 2026

Between July 28 and August 4, 2026, members who enrolled at the $697.00 pay-in-full price received a complimentary private consultation with Dr. Natali Edmonds as part of that offer.

If you enrolled under this offer, completed your consultation, and then request a refund under the 60-Day Feel Better Guarantee, the standard price of a private consultation, $395.00, will be deducted from your refund. The consultation was delivered to you and is a separately priced service. On a $697.00 enrollment, this results in a refund of $302.00.

• If you enrolled under this offer but did not complete your consultation, no deduction applies and you will receive a full refund of $697.00.
• This deduction applies only to enrollments made under this specific offer. It does not apply to the $597.00 pay-in-full price or to either payment plan, none of which include a consultation.
• The standard 60-day guarantee window applies, measured from your enrollment date. Because the final enrollment date for this offer was August 4, 2026, the latest possible refund request date under this offer is October 3, 2026.

Renewal Subscriptions

Renewal subscriptions, annual at $464.00 per year and monthly at $47.00 per month, are not eligible for refunds. See Section 3 for renewal plan details and how to cancel.

Legacy Plans

Refund terms for legacy plans are set forth in Section 6.

Members who enrolled under a pricing or billing structure that is no longer offered remain on their original terms unless they re-enroll under the current Care Collective structure. Legacy members are subject to this Agreement in all other respects, including the community conduct, confidentiality, intellectual property, and dispute resolution provisions of the general Terms and Conditions.

Legacy Monthly Membership: $59.00 per month

This plan is no longer available to new members as of August 1, 2026. Members who enrolled in it before that date remain on it under the terms below until they cancel.

How to cancel. Use the self-service Stripe billing portal in the member area, or email [email protected] and we will process your cancellation before your next billing date. In both cases cancellation takes effect at the end of your current billing period. You will retain full access through the last day of the period for which you have paid.

Refunds. Legacy monthly memberships are not eligible for refunds. Monthly members pay one month at a time and may cancel at any time before their next billing date without penalty. There is no long-term financial commitment, and no refund or proration will be issued for the current billing period after it has begun.

Plan switches. Legacy $59.00 monthly members are not eligible for the $47.00 monthly renewal pricing, which is available only to members completing a 12-month membership period. If you would like to switch to a 12-month plan, contact us at [email protected]; your 12-month access period will begin on the day of the switch. After 365 consecutive days of active monthly membership, you may request to switch to the $464.00 per year renewal plan by contacting [email protected], and we will provide a renewal link at that time.

Legacy Dementia Care Club (DCC) Plans

Members who originally enrolled under the Dementia Care Club ("DCC") subscription model remain on their original pricing and billing terms unless they have re-enrolled under the current Care Collective structure.

DCC Annual: $464.00 per year

Renewal Notice: Dementia Careblazers will send you a renewal reminder by email at least 30 days before your next annual charge.

To cancel your DCC annual subscription and stop future billing, use the self-service Stripe billing portal in the member area. If you are unable to access the portal, email [email protected] and we will process your cancellation before your next billing date. Cancellation takes effect at the end of your current annual period; you will retain access through the end of the paid year.

Live support rooms, Q&A calls, and other live sessions are offered on scheduled dates. Dementia Careblazers does not guarantee that you will be able to attend every live session. Replays of eligible sessions are made available to active members in the member area, subject to availability.

We reserve the right to reschedule, cancel, or modify any live session. In the event of a cancellation by Dementia Careblazers, we will make reasonable efforts to reschedule or provide a recorded alternative. We are not liable for any inconvenience caused by schedule changes.

Missing a live session does not constitute grounds for a refund outside of the 60-Day Feel Better Guarantee described in Section 5.

Your participation in the Care Collective community is subject to the Community Conduct policy set forth in the general Terms and Conditions at careblazers.com/terms-and-conditions. Violations of that policy may result in immediate removal from the Care Collective without refund.

Member Confidentiality

The Care Collective community, including support rooms, live Q&A sessions, live classes, and the Circle community forum, is a space where members share personal and sensitive information about their caregiving experiences. To protect the privacy and dignity of all members:

1. Members must not share, disclose, or publicly discuss the personal stories, situations, or identifiable information of other members outside any Care Collective community space.
2. Members must not identify, reference, or post about other members on social media, public forums, or with third parties.
3. Members must not share, distribute, or publish other members' contact information without their explicit consent.
4. Members must not reproduce, distribute, or share Care Collective materials, including recordings, session replays, written resources, workbooks, and training content, outside of the membership.
5. These confidentiality obligations continue after your membership ends.

Violations of these provisions may result in immediate removal from the Care Collective without refund. Violations may also expose the member to civil liability under applicable law. Unauthorized reproduction or distribution of Care Collective materials may constitute copyright infringement and may be subject to legal action.

Member Solicitation and External Groups

Members may not use the Care Collective community, Circle platform, member directory, or contact information of other members to:

• Organize, promote, or recruit other members to external groups, communities, programs, or services that serve a similar purpose to the Care Collective
• Conduct commercial, organizational, or promotional activity not authorized by Dementia Careblazers

Members are welcome to build genuine friendships and connections with other Careblazers. This provision is not intended to restrict personal relationships; it applies to organized efforts to redirect members away from the Care Collective community.

Violations may result in immediate removal from the Care Collective without refund and may be subject to legal action.

Full community conduct standards are set forth in the general Terms and Conditions at careblazers.com/terms-and-conditions.

Your Care Collective access is personal to you and non-transferable. You may not share your login credentials with any other person.

Dementia Careblazers reserves the right to terminate or suspend your membership at any time for violations of this Agreement or the general Terms and Conditions, including for conduct violations, payment failures, or fraudulent chargebacks or chargebacks filed in bad faith after our dispute resolution and refund process was made available to you. Termination for cause does not entitle you to a refund.

This Agreement is part of and subject to the general Terms and Conditions at careblazers.com/terms-and-conditions, including the Medical and Professional Disclaimer, Limitation of Liability, Indemnification, Dispute Resolution, and all other provisions that apply to members and users. By enrolling in the Care Collective, you confirm that you have read and agree to both this Agreement and the general Terms and Conditions.

Governing Law

This Agreement is governed by the laws of the State of Arizona, United States, without regard to conflict of law principles.

Limitation of Liability

Careblazers' liability to you in connection with your membership is limited as described in the Limitation of Liability section of the general Terms and Conditions at careblazers.com/terms-and-conditions.

Dispute Resolution

Any disputes arising under this Agreement are subject to the dispute resolution process set forth in the general Terms and Conditions at careblazers.com/terms-and-conditions.

No Professional Relationship

Participation in the Care Collective, including attending live Q&A sessions, support rooms, or live classes; accessing workbooks, training materials, or recorded content; or any other interaction with Dr. Natali Edmonds through the program, does not create a psychologist-client, therapist-patient, or any other professional or clinical relationship. Dr. Natali Edmonds is not acting as your psychologist, therapist, or clinical provider through the Care Collective. If you need clinical support, please consult a licensed mental health professional in your area.

Educational Content Disclaimer

The Care Collective is an educational membership program. Content provided through the Care Collective, including information shared by Dr. Natali Edmonds, is educational in nature and does not constitute medical, psychological, or clinical advice. See the Medical and Professional Disclaimer in the general Terms and Conditions for full details.

Private Consultations Are a Separate Service

Private consultations with Dr. Natali Edmonds are a separate product and are not part of Care Collective membership, except where a consultation is expressly included in a specific enrollment offer. Terms governing private consultations, including their non-refundable nature and scheduling policy, are set forth in the general Terms and Conditions at careblazers.com/terms-and-conditions.

Intellectual Property

All Care Collective content, including recordings, session replays, live classes, written materials, workbooks, and training resources, is owned by Dementia Careblazers LLC and protected by copyright. Your membership gives you a personal, non-transferable license to access this content during your active membership period. See Section 8 for member confidentiality and distribution restrictions.

Third-Party Platforms

The Care Collective community is hosted on Circle (careblazers.circle.so). By participating in the Circle community, you are also subject to Circle's Terms of Service (circle.so/terms). Dementia Careblazers is not responsible for Circle's platform policies or availability.

Service Availability

Dementia Careblazers makes reasonable efforts to maintain consistent access to Care Collective resources and live sessions. However, we are not liable for service interruptions caused by third-party platform outages (including Circle, Zoom, or Stripe), technical issues beyond our reasonable control, or other circumstances beyond our reasonable control. Service interruptions do not constitute grounds for a refund.

Your personal information is collected and processed by Dementia Careblazers LLC (United States) in connection with your Care Collective membership. Our full data practices are described in our Privacy Policy at careblazers.com/privacy-policy.

Lawful Basis for Processing

We process your membership data on the basis of contractual necessity. Your personal information is required to provide and administer your Care Collective membership.

EU/EEA Members: Your Rights

If you are located in the European Union or European Economic Area, you have the following rights under the General Data Protection Regulation (GDPR):

• Access. Request a copy of the personal data we hold about you
• Rectification. Request correction of inaccurate personal data
• Erasure. Request deletion of your personal data, subject to applicable legal retention requirements
• Portability. Receive your data in a structured, machine-readable format
• Restriction. Request that we limit how we use your personal data
• Objection. Object to processing based on our legitimate interests

To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.

You also have the right to lodge a complaint with the data protection supervisory authority in your country of residence.

For questions about your membership, billing, or this Agreement: